Delivery Information

Your delivery charges are determined by the total weight of your order and the country where the order is being delivered to.

To determine the exact delivery cost for an order, add the items to your shopping cart. View your shopping cart, click on Estimate Shipping & Taxes. Once we know where you want your order to be delivered to... we can give you a estimated delivery charge.

Royal Mail 1st Class: Usually arrive the next working day after the day of dispatch. But a 1-2 day delivery is more realistic.
Royal Mail 2nd Class: 2–3 working days delivery after the day of dispatch.
Standard Parcels: 3-5 working days delivery after the day of dispatch.

All orders are shipped via the Royal Mail Postal Service or an alternative Courier Service for larger parcels.
Orders received by 12.30pm, Mon - Fri are generally shipped the same business day. After this time orders will be despatched on the next working day Monday to Friday.

Your order may require a signature as proof of delivery, so please ensure that you specify a delivery address where our couriers can obtain a signature. We are happy to send your goods to a work or neighbours address as long as your billing address details match that of the address where your elected credit or debit card is registered to, subject to credit/security validation.

If no one is available to accept delivery, or if goods become unsuitable as a result of non-delivery we cannot accept liability. The courier should leave a calling card" at the recipients address and it then becomes the recipients responsibility to contact the courier company to re-arrange a suitable delivery time and date.

We will deliver to an address and postcode as you enter it and cannot accept liability for late or failed delivery due to an incorrect address. If you are unsure of an address or postcode, please check it using the Post Office address finding service.

UK Exceptions
Some areas of the U.K. are subject to higher prices and longer delivery times because of their (relatively) remote locations.

International Deliveries
International deliveries can take up to 7 working days and we regret that we cannot guarantee delivery on specific dates. Please ensure that the full address and telephone numbers are given when placing your order.

Customs Charges.
It is possible that Customs outside the UK may impose additional import duties and Customs charges. These are levied at the port of ingress and we cannot therefore predict if they will be charged and are unable to influence if and how these may be levied. The recipient will be responsible for these charges as levied. We constantly monitor the individual countries Customs Policies and reserve the right to decline any orders to countries that we have concerns relating to the safe delivery of your order, or countries that are likely to impose restrictive duties.

Please Note: Multiple items may be dispatched separately.